Privacy policy
Last updated: February 2026
Under The Pump Fashion respects your privacy.
This Privacy Policy explains how we collect, use and protect your personal information when you visit www.underthepumpfashion.com, make a purchase, or contact us.
By using our website, you agree to the practices outlined below.
What We Collect
When you place an order or contact us, we may collect:
Your name
Billing and shipping address
Email address
Phone number
Order details
Payment confirmation (processed securely via third-party providers)
If you subscribe to our emails, we collect your email address to send updates, promotions and restock notifications.
We may also collect general website usage data (such as device type, browser and pages visited) through cookies to help improve your experience.
How We Use Your Information
We use your information to:
Process and ship your orders
Provide customer support
Send order confirmations and tracking details
Manage returns and exchanges
Send marketing emails (if you’ve opted in)
Improve our website and customer experience
We do not sell or trade your personal information.
Payment Information
Payments are processed securely through trusted providers such as Shopify Payments and other approved payment gateways.
We do not store your full credit card details.
Marketing & Emails
If you subscribe to our email list, you may receive updates about new collections, restocks or promotions.
You can unsubscribe at any time using the link in the footer of our emails.
Cookies
We use cookies to:
Improve website performance
Remember your cart and preferences
Understand website traffic and improve performance
You can adjust your browser settings to disable cookies if you prefer.
Third-Party Services
We work with trusted partners to operate our business, including:
Shopify (website platform)
Payment processors
Shipping providers (e.g. Australia Post)
Email marketing platforms
These providers only receive the information necessary to perform their services.
Data Security
We take reasonable steps to protect your personal information.
While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure.
Accessing or Updating Your Information
If you would like to:
Access the personal information we hold about you
Correct or update your details
Request deletion of your information
Please contact us at:
contact@underthepumpfashion.com
International Customers
We primarily operate within Australia.
If you are accessing our site from outside Australia, your information may be processed in Australia or by our service providers.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Under The Pump Fashion
2/7 Secker Road
Mount Barker SA 5251
Australia
Email: contact@underthepumpfashion.com